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Friday, November 22, 2024

Sky Mobile down – with users experiencing internet problems | UK News

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Sky Mobile is down for some customers, with people experiencing issues with 3G, 4G and 5G services.

Sky Mobile said in a statement: “We are investigating the issue and we are sorry for any inconvenience this may be causing.”

One user on X wrote: “Sky mobile is down again!! Such patchy service this week.”

Another said: “I have a phone that won’t work for anything if I turn off my WiFi and I need to leave for work soon.”

Downdetector, which measures outages, showed more than 270 people had reported outages on Thursday morning.

A total of 65% of those users reported problems accessing the internet, while 30% had issues with their phone and 5% their TV.

Sky Mobile acknowledged the issue on X at 8.53am on Thursday morning, saying: “We are aware that some Sky Mobile customers are experiencing issues with their 3G/4G/5G services.”



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