Phillip Schofield “reluctantly declined” to participate in an external review following his departure from ITV because of the “risk to his health”.
The presenter quit This Morning – which he had hosted for more than 20 years – after admitting to an “unwise but not illegal” relationship with a younger male colleague.
He also admitted lying about it and was dropped by his talent agency, YMU.
The review, published today, has found ITV’s management “made considerable efforts to determine the truth”.
But in the “face of the denials of the individuals involved, ITV was unable to uncover the relevant evidence”, it added.
Of 48 people interviewed by Jane Mulcahy KC, only one reported any knowledge of the affair – a former junior member of staff, the barrister said.
They did not report their knowledge at the time, Ms Mulcahy added, and “nor did others report suspicions from much earlier in 2017”.
Because it was not a statutory inquiry, the KC had “no power to compel people to cooperate” and all who did so spoke on a voluntarily basis.
A number of them had questions or concerns about confidentiality, she added.
Those spoken to included people in senior and junior positions, current and former staff, people on air and those managing “on-screen talent”.
Ms Mulcahy is now emphasizing the “importance of junior employees at ITV having the confidence to raise concerns to management in line with ITV’s ‘Speaking Up’ policy”.
In a letter in August, Schofield’s lawyer said the presenter “reluctantly declined” to participate in the review because of the “risk to his health”, adding that his “mental health has since deteriorated”.
The report recommended increasing efforts to ensure staff can raise concerns. It also recommended publishing a talent “charter” setting out key standards to be upheld.
The external review was announced by ITV chief executive Dame Carolyn McCall in May.
Its remit was to carry out an external review of the facts following Schofield’s departure from the broadcaster.
ITV said it had investigated “rumours of a relationship” between Schofield and a younger employee – but the pair “repeatedly denied” the affair.
Schofield had originally said he was leaving This Morning because he had “become the story” following rumours of a rift between him and co-presenter Holly Willoughby – who quit the show herself in October.
He joined the show as a presenter in 2002 and first presented it together with Willoughby in 2009.
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