NPCI enables WhatsApp to extend UPI services to entire India user base

The National Payments Corporation of India has decided to enable WhatsApp Pay to expand its united payments interface to its entire India customer base after previously demanding a phased approach to its expansion in the country. 

The National Payments Corporation of India moved to lift the limit it had imposed on onboarding UPI users onto third-party app provider WhatsApp Pay, The Financial Express reported. According to the National Payments Corporation of India’s official statement, WhatsApp Pay can henceforth immediately expand its UPI services to its complete India user base. After previously imposing a cap of enabling 100 million users to access WhatsApp Pay, the National Payments Corporation of India listed the restriction with the assurance that the payments business will continue to comply with all existing UPI guidelines and circulars which are applicable to existing Third-Party Application Providers in India. 

The National Payments Corporation of India is an initiative created by the Indian Banks’ Association and the Reserve Bank of India and oversees retail payments and settlement systems in the country. The UPI framework in India is governed by the National Payments Corporation of India and the organisation works to ensure that businesses comply with its regulations. 

Many small businesses and boutiques in India use WhatsApp Pay to manage orders while also communicating with customers. WhatsApp was founded in California, US in 2009 and the business was acquired by Facebook in 2014.